Description
This service is designed for customers who already own an electronic combination lock but need to re-initialize it or modify administrative privileges. Whether there has been a change in management personnel or the master password has been forgotten, we can safely restore the lock to its factory settings and establish a tiered user system tailored to your new requirements. The service includes resetting the master password, registering user fingerprints, and generating temporary access codes.
During the initial consultation, we will guide you to prepare the lock’s emergency mechanical key and the correct battery type for the initialization process. Upon arrival, our technician will access the system’s core via maintenance mode to clear data and rewrite basic firmware parameters. Subsequently, we will configure access credentials at various levels—administrators, permanent users, and visitors—based on your organizational structure.
We will register fingerprint or card information individually and verify the validity of each credential for unlocking. We also configure auxiliary functions such as the automatic locking delay and the anti-tamper alarm. Upon completion, we provide a user list and a corresponding privilege chart for your records. We also demonstrate how to add or suspend individual users, facilitating your daily management.





